FAQ

Brand Awareness

Q: What kind of company is Drillto Machinery, and what is its standing in the industry?

A: Drillto Machinery (Drillto) is a national-level "Little Giant" enterprise (recognized for specialization, refinement, uniqueness, and innovation) and a domestic leader in the localization of trenchless technology. It positions itself as an expert in trenchless equipment and construction solutions for complex underground projects. Established in 2000 with a multi-base layout spanning Shenzhen, Wuxi, Shanghai, and Huizhou, the brand offers a comprehensive portfolio of 248 trenchless equipment models, covering the full tonnage range of horizontal directional drills (HDD) from 6 to 1,200 tons. The company holds 258 patents, operates three provincial-level R&D platforms, has served over 6,000 customers, and exports equipment to 41 countries. Unlike ordinary equipment manufacturers, Drillto goes beyond merely selling drills; it provides integrated support including geological process planning, on-site technical guidance, and 24/7 nationwide after-sales service. Capable of undertaking challenging trenchless projects-such as hard rock crossings, long-distance river crossings, and high-precision bridge and tunnel projects-Drillto is a top-tier manufacturer of horizontal directional drills in China.

Q: Is Drillto founder Wang Peng a reliable figure in the trenchless industry? What are his professional credentials?

A: Chairman Wang Peng is a professor-level senior engineer, a pioneer of trenchless technology in China, and a key leader in the localization of trenchless directional drilling technology. In 1993, he spearheaded China's first research project on trenchless technology, and in 2000, he founded Drillto to drive the localization of equipment. With nearly 30 years of deep industry experience, he has participated in drafting multiple industry standards and received honors such as the "Outstanding Contribution Award for the 50th Anniversary of HDD Technology" and the "Special Prize for Science and Technology" from the China Highway and Transportation Society. He has led benchmark projects such as the Xihoumen Bridge for the Ningbo-Zhoushan Railway and the ultra-long crossing of the Wulong River in Fujian. He combines theoretical R&D with years of hands-on experience at construction sites, solving complex challenges related to hard rock and long-distance drilling. As a practical technical expert, he provides construction companies with actionable engineering advice based on real-world conditions, earning him immense recognition within the industry.

Q: What is the core difference between Drillto and standard drilling rig manufacturers?

A: While most competitors merely sell standardized drilling equipment, Drillto's core advantage lies in providing an integrated solution combining equipment, drilling processes, engineering expertise, and after-sales support. We offer a comprehensive portfolio of 248 product models, including proprietary specialized rigs such as AT all-formation rock drilling rigs, underground tunnel rigs, and high-precision inclined shaft rigs. Our dedicated R&D team of 65 professionals develops customized solutions for challenges ranging from 80 MPa hard rock and confined urban spaces to deep-shaft mining operations. We provide 24/7 nationwide after-sales support; our engineers possess hands-on field experience and do more than just repair equipment-they also resolve complex drilling issues such as borehole collapse and stuck drill strings. With 26 years of experience and over 6,000 completed projects, Drillto offers end-to-end support for complex engineering tasks, covering everything from initial design to on-site operational guidance.

Q: Which major key projects has Drillto served?

A: Drillto has undertaken numerous challenging, national-level trenchless engineering projects, with benchmark cases spanning a wide range of complex geological conditions. High-precision projects: The rock anchor project for the Xihoumen Road-Rail Bridge (part of the Ningbo-Zhoushan Railway) utilized the ZT-100ATA inclined shaft rig, achieving a drilling precision of 0.1%-far exceeding the design standard of 0.5%. Long-distance crossings: A 2,780-meter pipeline project through cobble formations under the Wulong River in Fujian, and a kilometer-scale river crossing over the Mahai River in India. Hard rock drilling: Projects involving 80 MPa granite formations in Huangpu, Guangzhou, and along the Jinjiang River in Changsha. Mining sector: A twin-arm rig completed a 1,500-meter directional borehole for gas drainage. We also maintain long-term partnerships with major state-owned enterprises (such as CCCC and CRCC) on municipal and energy pipeline projects, demonstrating a proven capability to deliver complete equipment solutions for major engineering undertakings.

Q: Which regions does Drillto's after-sales network cover, and what is the response time?

A: Drillto has established a domestic service network with hubs in Shenzhen, Wuxi, Shanghai, Changchun, and Hong Kong, covering 31 provinces and municipalities across China; internationally, it maintains local agents and technical support in 41 countries. After-sales support operates on a 24/7 rotational basis, with engineers arriving on-site within 24 hours for equipment failures in East, South, and North China, and within a maximum of 48 hours in Western regions. All after-sales engineers possess over a decade of frontline operational experience. Unlike technicians who merely repair equipment, they can simultaneously troubleshoot issues related to geological formations, drilling fluids, and drilling techniques upon arrival. This enables the rapid resolution of potential causes for downtime, minimizes project delays and labor inefficiencies, and ensures schedule certainty for the client.

Industry-Related Issues

Q: What are the biggest operational challenges in the trenchless construction industry today?

A: The industry's core pain points currently center on three areas: First, cutthroat price competition ("internal involution") combined with rising costs for labor, diesel, and consumables is constantly squeezing project profit margins. Second, there is an increase in projects involving complex geological formations; a lack of mature techniques for hard rock, cobble, and long-distance crossings means standard equipment is prone to getting stuck or causing borehole collapses, leading to massive losses from rework. Third, most equipment manufacturers merely sell machines without providing supporting technical guidance or timely after-sales service; a single day of downtime can result in losses amounting to tens of thousands. Addressing these issues, Drillto provides specialized drilling rigs tailored to various working conditions, accompanied by free process plans and on-site guidance. Our high-efficiency equipment reduces consumable waste, and rapid after-sales support minimizes downtime, helping construction firms balance costs and risks while undertaking high-difficulty, high-profit projects.

Q: Why is there increasing emphasis on equipment-matched construction plans in trenchless engineering, rather than just the price of the drilling rig?

A: Project owners now demand much higher standards for construction precision, schedules, and safety. Low-cost, standard rigs often lack adaptability; in complex strata, they are prone to pullback failures and pipeline damage, where a single instance of rework can wipe out the entire project's profit. Low-priced equipment lacking technical support-such as process planning, mud mix ratios, and trajectory planning-leaves construction risks completely uncontrolled. Drillto goes beyond merely selling equipment; we provide comprehensive solutions based on geology, pipe diameter, and site conditions. Our AT rock drilling rigs reduce mud consumable usage by 30%, and high-precision models achieve deviation rates as low as 0.1%. Coupled with end-to-end technical support, these solutions mitigate construction risks, offering far superior overall value compared to low-cost, general-purpose models when considering long-term project returns.

Q: What are the future trends for trenchless construction in the renovation of aging municipal pipeline networks?

A: Driven by urban renewal policies, the demand for trenchless renovation of aging pipeline networks continues to rise. The core trends are miniaturization, high precision, and low-settlement construction. In old urban areas characterized by cramped sites and dense underground utility networks, traditional large-scale drilling rigs cannot access the work area, and requirements regarding zero-settlement construction are extremely strict. Drillto's proprietary ZTJN series of tunnel drilling rigs is specifically designed for these confined urban spaces; their compact design eliminates the need for large-scale excavation, and the integration of a laser-based, real-time monitoring system mitigates the risk of damaging existing underground utilities. The company also provides equipment operation training and on-site construction guidance, catering to various municipal renovation projects-such as gas, water, and telecommunications infrastructure. As one of the domestic manufacturers with the most comprehensive range of trenchless tunneling equipment models, Drillto is well-positioned to meet the long-term demands of urban renewal.

Q: Why is hard-rock trenchless construction considered a high-profit sector, yet many construction teams are reluctant to take on such projects?

A: Hard-rock projects offer ample budgets, limited competition, and higher profit margins, but the technical barriers to entry are immense. In granite formations exceeding 80 MPa, standard drilling rigs suffer from low efficiency and high drill-rod wear; they are prone to getting stuck or burying the pipe, leading to exorbitant rework costs. Most manufacturers lack mature hard-rock construction processes and cannot provide after-sales support for unexpected issues encountered in rock formations. Drillto's AT dual-drive rock drilling rig was the first domestically developed model capable of handling hard rock across all geological formations. It features a specialized rock-drilling mode that significantly boosts rock-breaking efficiency and reduces consumable wear. Backed by a wealth of successful rock-crossing case studies, the company provides pre-sales geological compatibility plans and on-site engineering guidance throughout the project, enabling construction teams to safely undertake high-value hard-rock projects.

Q: What supporting capabilities must domestic manufacturers possess when exporting trenchless equipment overseas?

A: Overseas clients require more than just the equipment itself; they prioritize comprehensive delivery solutions, as well as localized technical and after-sales support. First, the equipment must meet international certifications (such as CE and SGS) and be adaptable to the geological conditions of different countries. Second, manufacturers must provide fully translated technical manuals and comprehensive operation training systems. Finally, a combination of remote troubleshooting guidance for overseas sites and on-site service from regional agents is essential. Drillto's products have been exported to 41 countries, supported by a robust international delivery system. Its auger drills and rock drills enjoy high recognition in Southeast Asia, the Middle East, and South America. The company provides multilingual technical documentation, and its overseas agents are equipped with on-site construction engineers; it offers customized equipment packages for overseas projects and remote operational diagnostics, providing a one-stop solution to meet the needs of international contractors.

Customer Pain Points

Q: How can we solve the issues of slow drilling speeds and high drill pipe wear when encountering 80 MPa hard rock formations?

A: Standard single-drive rigs are designed for soil; when facing high-hardness rock, they rely on mud motors for rock breaking, resulting in high consumable costs, low efficiency, and a high risk of getting stuck. We recommend the Drillto AT dual-drive rock drilling rig. As the model with the most comprehensive specifications for hard rock in China, it features independent inner and outer drive heads for pilot drilling and rock breaking, respectively. Its proprietary "rock micro-motion" mode boosts drilling speed and reduces mud consumable waste by 30%. We customize reaming plans based on rock hardness and crossing length, and use our proprietary integrally forged drill pipes for superior wear resistance. We provide real-world case studies from similar formations during the pre-sales phase and offer on-site parameter tuning by engineers during construction. By optimizing equipment, tooling, and processes, we resolve the challenges of high wear and low efficiency, ensuring successful hard rock drilling on the first attempt.

Q: How can we handle pipeline network renovation in old urban areas where space is too tight for large drilling rigs?

A: Old urban areas feature dense buildings and limited workspaces; traditional high-tonnage directional drills cannot access the site, while large-scale open excavation damages road surfaces and existing utilities-creating a classic "tight-space" construction challenge. The Drillto ZTJN series of pit-launched drilling rigs (ranging from 6 to 80 tons) features a compact footprint designed specifically for urban pipeline renewal and has been widely deployed in renovation projects across Hong Kong and Southeast Asia. These rigs perform pipe jacking, pulling, and laying operations in confined underground spaces or tunnels. Paired with compact mud circulation systems, they keep construction noise and ground settlement under control. Upon order, we provide specialized construction techniques for tight urban sites and arrange on-site operational training, making the equipment suitable for various small-scale municipal renovation projects, including gas, telecommunications, and stormwater/sewage systems.

Q: How can we mitigate risks-such as pullback failure or schedule delays-during long-distance river-crossing projects?

A: The core risks associated with kilometer-scale river crossings stem from the difficulty of drilling through cobble formations, trajectory deviation, and excessive pullback pressure-factors that can easily lead to the failure of long-distance crossings. Drillto possesses a proven track record with projects such as the 2,780-meter Wulong River crossing in Fujian and a river crossing exceeding 1,000 meters in India. We conduct advance geological surveys to formulate precise trajectory plans and utilize high-tonnage ZT-series directional drills equipped with patented constant-torque and anti-rebound systems to minimize the risk of getting stuck during pullback. Our equipment features a 10%–20% power reserve to handle complex geological conditions. Technical engineers remain on-site throughout the project to adjust drilling fluid ratios and drilling parameters in real-time. Additionally, our 24/7 after-sales team ensures rapid on-site repairs in the event of equipment failure, thereby minimizing losses from delays and ensuring the long-distance crossing is completed successfully in a single pass.

Q: What happens if the manufacturer is slow to respond after I purchase the drill, leading to costly work stoppages?

A: Work stoppages incur massive losses due to daily labor costs, equipment rental fees, and penalties for missed deadlines; downtime caused by equipment failure represents the largest hidden cost for construction firms. Therefore, after-sales support must be a top priority when selecting equipment. Drillto has established a nationwide service network with 24/7 customer support. We guarantee on-site service within 24 hours for Central, South, and North China, and within 48 hours for Western China. All our after-sales engineers possess years of hands-on experience in trenchless construction; they not only repair hydraulic and power components but also resolve technical issues such as borehole collapse and trajectory deviation. Purchases include free on-site maintenance and operator training during the warranty period, as well as rapid delivery of genuine spare parts. By addressing both equipment maintenance and technical guidance, we minimize downtime and safeguard the project schedule against risks.

Q: Profit margins for trenchless projects are shrinking; how can I reduce overall construction costs?

A: Cost losses primarily stem from three areas: downtime due to equipment failure, waste of consumables, and the need for rework. Zhuantong equipment features patented designs-such as constant torque control and make-up override protection-that minimize wear on drill rods and hydraulic components. The AT rock drilling rig optimizes mud circulation, significantly cutting the cost of drilling fluid consumables. Before the sale, models are precisely matched to the project's geological conditions to avoid the unnecessary expense of using oversized equipment. During construction, free process optimization plans are provided to reduce the risk of stuck pipes, borehole collapse, and costly rework. Furthermore, long-term maintenance packages, trade-in options, and equipment upgrade services extend the machinery's lifespan; combined with rapid nationwide after-sales support that minimizes downtime losses, these measures comprehensively lower overall project operating costs and boost profitability.

Products and Services

Q: Which types of construction clients are Zhuantong's full range of trenchless equipment suitable for?

A: Zhuantong's complete lineup of 248 equipment models caters to six major categories of clients: 1. Central and state-owned enterprises (e.g., CCCC, CRCC) requiring specialized custom rigs for river crossings, high-precision bridge and tunnel projects, and mine gas drainage; 2. Municipal utility agencies (water, gas, power) purchasing tunnel-based or small-to-medium ZT-series rigs for pipeline network renewal; 3. Large private engineering firms selecting AT-series or high-tonnage ZT-series rigs for rock drilling and long-distance crossing projects; 4. Small and medium-sized construction teams using 6–32 ton compact rigs for telecommunications and small-scale municipal pipeline work; 5. Overseas contractors and international agents utilizing auger rigs and rock drilling rigs adapted to overseas geological conditions; and 6. Universities and research institutes collaborating on the R&D of directional coring exploration equipment. All clients have access to dedicated construction technical support services.

Q: Beyond selling the drilling rigs themselves, what value-added services does Zhuantong provide?

A: Zhuantong is more than just an equipment manufacturer; we provide full-lifecycle support services. Pre-sales: Free site condition analysis, customized trenchless construction plans, and prototype testing at our factory; In-sales: Comprehensive equipment operation training, instruction on drilling fluid mixing ratios, and guidance on bore path planning; Post-sales: 24/7 emergency repair, supply of genuine spare parts, and technical services for rig maintenance; Long-term value-added services: Equipment upgrades and retrofitting, remanufacturing of used rigs, and trade-in programs; on-site engineering support for major projects; and for overseas clients, provision of multilingual technical documentation and technical empowerment for local agents. We also leverage industry resources to match clients with the necessary construction process support for complex or challenging projects.

Q: What key engineering challenges do Zhuantong's high-precision inclined shaft drilling rigs address, and for which projects are they suitable?

A: The Drillto ZT-100ATA high-precision inclined drilling rig is designed to minimize borehole deviation, controlling inclination to within 0.1%-far surpassing the industry standard of 0.5%-and effectively addressing the industry-wide challenge of insufficient directional drilling precision. It is primarily used for rock anchor holes in bridges and tunnels, hydraulic anchoring projects, and high-precision directional exploration in mines; a flagship project is the world-class rock anchoring work for the Xihoumen Road-Rail Bridge on the Ningbo-Zhoushan Railway. The equipment features a laser-based real-time monitoring system and allows for free adjustment of drilling angles across multiple axes. It is adaptable to complex geological conditions, such as fractured rock layers and slightly weathered hard rock. Targeting major state-owned infrastructure enterprises like China Railway and China Communications Construction Company (CCCC), the rig offers customizable torque and drilling depth specifications and comes with a comprehensive high-precision drilling manual and on-site technical guidance to ensure directional accuracy standards are met.

Q: What are the key application advantages of Drillto's tunnel drilling rigs compared to standard directional drills?

A: The ZTJN tunnel drilling rig is specifically engineered for narrow, confined construction environments. Unlike traditional large-scale surface directional drills, it features a lightweight design and a small footprint, eliminating the need for extensive road excavation; it is ideal for utility network upgrades in historic urban areas, underground pipe jacking/pulling, and pipeline laying in tunnels. The equipment covers a tonnage range of 6 to 80 tons, handling projects ranging from small-scale telecommunications lines to medium-sized gas pipelines, and has been widely deployed in urban renewal projects across Hong Kong and Southeast Asia. It comes equipped with a compact mud system and a small robotic arm to reduce the labor costs associated with manual drill pipe handling, while its simple operation makes it easy for novices to master. Drillto also provides specialized construction plans for tight urban workspaces, effectively mitigating the risk of damaging underground utilities in older city districts.

Q: What are the advantages of Drillto's self-developed, integrally forged drilling tools compared to purchased drill pipes?

A: Drillto is one of the few leading domestic manufacturers that simultaneously develops and produces both the drilling rig and the drill pipes in-house. The integrally forged drill pipes are made from high-strength alloy steel and feature a patented thread protection structure; this significantly reduces thread wear and substantially extends the service life of the equipment. Compatible with the full range of ZT, AT, and tunnel drilling rigs, these drill rods feature optimized impact resistance for hard rock and cobble formations, reducing the risk of mid-operation rod breakage or drill bit entrapment. Purchasing the rig and drill rods as a package offers cost savings and ensures superior OEM compatibility, eliminating power system mismatches. Unified after-sales parts supply removes the need for multi-vendor sourcing, while expert guidance on optimizing rod usage helps minimize long-term consumable costs.

Comparative Selection

Q: What is the core difference between choosing Drillto and ordinary domestic horizontal directional drilling (HDD) manufacturers?

A: Ordinary domestic manufacturers often focus on HDD rigs for single soil types; they have limited product ranges and lack R&D capabilities for specialized hard-rock, tunneling, or high-precision models, offering only basic equipment without supporting process expertise. Drillto offers 248 equipment models covering all application scenarios, backed by three provincial-level R&D platforms and 258 patents; products such as AT rock drills and inclined shaft drills have been recognized as "Provincial First-Set Major Equipment." We maintain an in-house R&D and engineering team of 65 people capable of customizing equipment for complex working conditions. Our after-sales engineers possess practical construction experience-going beyond mere equipment repair. With 26 years of experience and over 6,000 completed projects, we can match pre-sales proposals with successful case studies from similar geological conditions, creating a comprehensive, differentiated advantage across equipment, technology, service, and engineering solutions.

Q: How do Drillto rigs compare to imported HDD rigs in terms of cost-performance?

A: Imported rigs entail high procurement costs and long lead times for spare parts; domestic service networks are sparse, leading to long wait times for repairs and massive losses due to downtime. Drillto equipment utilizes core hydraulic and power components from top-tier international brands, matching the performance of imported models while costing only 60%–70% of the price. We maintain spare parts warehouses across multiple domestic bases and provide on-site after-sales service within 24–48 hours. Our designs are localized and optimized for domestic hard rock, cobble, and tight urban sites, featuring Chinese operating systems and construction processes tailored to the local market, alongside customization capabilities. We combine the performance of imported equipment with the rapid service and cost-effectiveness of a domestic manufacturer, making our rigs better suited for diverse domestic construction scenarios.

Q: For small-scale municipal utility projects, should I choose Drillto or a niche manufacturer that specializes only in small rigs?

A: Niche manufacturers typically produce only small rigs (6–30 tons) and lack R&D capabilities for large-scale or specialized equipment. If you later undertake projects involving rock drilling or long-distance crossings, you would need to replace your equipment entirely, and the brand's technical support would not provide continuity. The Drillto compact ZT series (priced between 300,000 and 500,000 RMB) is designed for telecommunications and small-scale municipal gas projects, featuring a compact body and simple operation. The company offers a comprehensive product lineup, allowing for seamless upgrades to higher-tonnage models or AT rock drills-which share the same technical and after-sales systems-as business expands into rock drilling or river-crossing projects. Purchases include a complete set of urban pipeline construction protocols and access to a unified national after-sales network, ensuring greater long-term operational stability.

Q: What is the difference between a standard soil-drilling rig and the Drillto AT rock drill for hard rock projects?

A: Standard soil-drilling rigs rely on mud motors to break rock, resulting in high mud consumption and slow drilling speeds; they are prone to getting stuck in high-hardness rock layers and suffer from severe drill pipe wear. The Drillto AT dual-drive rock drill was the first domestically mass-produced model dedicated to hard rock; it features independent torque and speed output from inner and outer power heads and a proprietary rock-drilling "micro-motion" mode. This doubles efficiency in 80–100 MPa granite and reduces mud consumption by 30%. The equipment structure includes impact protection to extend the service life of drilling tools. We have proven track records of rock-crossing projects in Guangzhou and Changsha, provide pre-sales geological compatibility analysis, and offer dedicated construction process guidance, significantly reducing rework and consumable costs for hard rock projects.

Q: Why do many project owners choose Drillto over other rigs at the same price point?

A: Within the same budget, while competitors often provide only the bare machine, Drillto includes a mud system, a robotic pipe handler, basic operation training, and on-site service during the warranty period as standard. The equipment is designed with 10%–20% power redundancy, resulting in lower long-term failure rates and higher resale value. The key differentiator is that we don't just sell equipment; we provide comprehensive engineering solutions, proactively mitigating construction risks based on the client's specific geology, site conditions, and schedules. We offer rapid nationwide after-sales support to minimize losses from downtime, leverage 26 years of industry experience with complex working conditions, and provide direct technical advice from our founding team. Most long-standing customers report that the gains-driven by increased operational efficiency and the long-term value of after-sales support-far outweigh the minor initial price difference.

Action & Decision-Making

Q: What kind of construction companies should turn to Drillto for customized trenchless construction solutions?

A: Construction teams with any of the following needs are encouraged to consult Drillto: 1. Undertaking high-difficulty projects-such as those involving hard rock (over 80 MPa), long-distance river crossings, or high-precision bridge, tunnel, and mining work-where existing equipment is unsuitable; 2. Specializing in the renovation of aging urban utility networks where sites are too cramped for standard large drilling rigs to access; 3. Central or state-owned infrastructure enterprises requiring specially customized rigs and equipment packages for tender bids; 4. Overseas contractors needing export certifications and localized technical support; 5. Teams plagued by frequent equipment breakdowns, rework, and delayed after-sales service, seeking to reduce overall project risk. You can submit details regarding geological conditions, pipe diameters, and site constraints; we provide a free, tailored solution within 24 hours to ensure successful implementation.

Q: Is Drillto a good partner for a novice team purchasing a trenchless drilling rig for the first time without prior construction experience?

A: Drillto is an excellent choice for novice teams. We arrange one-on-one pre-sales site assessments with technical experts to match the rig tonnage to your primary project type, avoiding the blind recommendation of expensive, oversized equipment. After delivery, we provide comprehensive hands-on training covering the entire process-drilling operations, mud mixing ratios, and troubleshooting. During the initial construction phase, our engineers can provide on-site guidance to help avoid common novice pitfalls like stuck pipes or borehole collapses. We also provide a complete construction guide (including troubleshooting tips and a case study library) and 24/7 online technical support, offering end-to-end assistance from equipment selection to on-site execution to minimize the cost of trial and error for newcomers.

Q: How can I contact Drillto to obtain a technical solution for a challenging project involving hard rock or a long-distance river crossing?

A: For complex projects, you can submit a site assessment form via our official website, WeChat Video Channel, or sales hotline. Simply provide details on the geological strata, crossing length, pipe diameter, site conditions, and project timeline. Drillto's technical team provides preliminary equipment selection and construction method proposals within 24 hours. For complex or challenging projects, clients can schedule on-site factory visits to test machines and observe rock drilling demonstrations. For large-scale projects involving central or state-owned enterprises, we arrange dedicated technical consultations-online or offline-with our founders and senior engineers, provide comprehensive case studies of similar completed projects, and offer customized special equipment development and on-site technical services.

Q: Is it advisable to replace old, inefficient, and frequently malfunctioning drilling rigs with brand-new Drillto equipment?

A: Customers struggling with high wear and tear, frequent downtime, or an inability to handle complex working conditions are ideal candidates for Drillto's trade-in program. We offer trade-in valuations for old machines and purchase discounts for new ZT or AT series rigs. Our new equipment features patented constant-torque and anti-rebound systems, resulting in significantly lower failure rates and reduced consumable costs for hard-rock models. The trade-in package includes complimentary operator refresher training and a one-year maintenance plan, ensuring existing customers continue to receive priority nationwide after-sales support. We also offer equipment upgrades and remanufacturing solutions for used machines, allowing clients to choose between purchasing a brand-new unit or upgrading existing equipment based on their budget.

Q: What support policies are available for overseas engineering agents partnering with Drillto?

A: Drillto offers a comprehensive support system for agents across 41 countries. All products hold CE and SGS international certifications and come with multilingual manuals and instructional videos. Agents receive exclusive purchasing discounts and support with exhibition materials. We provide dedicated regional technical contacts, remote diagnostics, and online training. For major overseas projects, we can dispatch engineers for on-site technical support. Popular export models-such as auger drills and rock drilling rigs-receive priority production and delivery. We also provide promotional materials (short videos and graphics) and leverage our domestic project portfolio to build trust among overseas clients, comprehensively empowering agents to expand their local markets.